Support Center

I can't log in, or I log in but it thinks I'm logged in with my other account.

Last Updated: Jan 08, 2014 11:02AM EST
This can happen if cookies get messed up.  Here are the simple steps to fixing the problem:
  1. Even if you are not properly logged in, click the log out link in the upper right.
  2. Close all your browsers and all tabs, even ones that are not on a FeedBlitz page.
  3. Once all browsers are shut down, open a new one up and log in.  It should work.
If you still have login issues after this then:
  • Ensure that you are accepting first party cookies by checking your browsers settings.  
  • Delete all cookies from both and using your browser's cookie management features
  • Repeat steps 1 to 3 above.
Remember that passwords are case sensitive and that, if you copy / paste an assigned password, you are careful not to accidentally include leading or trailing spaces in the text you select before you copy.
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