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SUBSCRIBER IMPORT: Opt-out notification message?

Jeffery Wright Sep 22, 2016 10:38AM EDT

Screencap: https://snag.gy/pDlx3w.jpg

First off: "You may not use FeedBlitz as the sender..." then why did FeedBlitz populate that field?

Second: Where did all the text I entered into the Text Fields go? Why did FeedBlitz clear those fields when showing me a system error? Why not evaluate the input fields and display any errors before refreshing that page?

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Ashley Jackson Sep 22, 2016 10:50AM EDT FeedBlitz, LLC Agent
Hello Jeffery,

The sender field is populated by what has been set as the sender email address for the mailing list.
If it auto-populated with FeedBlitz's email address, double-check your sending email address in the list settings.

If the import fails, the opt-out text goes away and will need to be re-entered. Copy the text into a simple text editor to have it saved locally until the import is completed successfully.
Once the import is started, the text will save automatically for the opt-out email.

If you're still having difficulties getting the import started, send us an email at support@feedblitz.com along with the subscriber file and the opt-out copy.

Kind regards,
Ashley

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