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Deleting subscribers - engagement criteria

Phillip Thomas Sep 24, 2018 12:07AM EDT

I am so incredibly confused with the "engagement criteria" for mass deleting subscribers. The wording is really awkward, and I don't want to pick the wrong things and delete my active subscribers!

I basically want to delete anyone on my list who has not had engagement with 1/3 of the posts. Does this mean I should click "include" or "exclude"?

I really wish it said.... "I want to delete _____" and then listed the options, rather than making it confusing.

Up 0 rated Down
James Sep 24, 2018 11:30AM EDT FeedBlitz, LLC Agent
Hello,

To remove inactive subscribers:

Log in.

Navigate to your list.

Click "Move / Transfer" in the bottom of the Subscriber Management Tile.

Under 2. select the second Delete

Choose Inactive and select a date 3 months or more in the past. Optional: You can use the Count tool to get an idea of how many people will be removed by this operation.

Click Review

Click Start

Click Continue to do something else while you wait for the process to complete.

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