How to Change the Email Address of a Subscriber

If you receive a request from a subscriber to change their email address, start by expanding Subscribers in the left-hand menu, then click Search.

In the search window enter in the original email address in the first field, then click Search:

On the following screen, click the email of the subscriber. 

On the next screen, click the  Change Email Address button in the upper right.

On this screen, enter the new email address, and send the request to have the subscriber approve the change.

And that's how to change a subscriber's email address.  If you have any questions, please don't hesitate to let us know. You can find all of our great support resources and how to get in touch with us via email, chat or phone on our Support Page.

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