Managing Subscribers

Adding + Importing

• How do I add a new subscriber?
• How do I import subscribers?
• Subscriber Import Policies
• Why Does the Number of Subscribers Imported Not Match the Number Included in the File I Uploaded?

Mailing Lists

• How to Create a New Mailing List from Scratch
• How to Clone a Mailing List
• How Many Mailing Lists May I Have In a Single Account?
• How to Remove Inactive Subscribers From a Mailing List
• How to Move Subscribers from One List to Another

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Groups

• What are Groups?
• How do I Create a Group?
• Using Groups as Suppression Lists
• Using Groups to Shape Your Mailings
• Automatically Add or Remove Subscribers To or From a Group Using Triggers

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Custom Fields and Tagging

• What are Custom Fields and Tags?
• How to Create a Custom Field

Troubleshooting & Common Issues

• Help! I didn't receive an email I wanted.
• How do I unsubscribe?
• How to Manually Unsubscribe a Reader
• How do I start or stop notification emails when someone subscribes or unsubscribes?
• How to Change the Email Address of a Subscriber

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Subscriber Details

• How to Search for a Single Subscriber

Segmentation

• What is Segmentation?
• How to Create a New Segment
• How to Email a Segment (or Portion) of Subscribers Instead of an Entire List
• Segmenting Your Subscribers Using Search