How to Keep Subscribers Active in a Funnel After They Have Completed the Email Sequence

Subscribers to your funnels have given you permission to email them. This permission allows you to send them emails related to that topic. While they are receiving the emails in the series, you have pre-planned, you can also send single mailing campaigns to them, as you can to any other list.

Refer to this article: How to Send a Single Mailing Campaign for step-by-step instructions.

If you don't have another list on that topic to add them to, and you don't want to create another list, you can simply keep these subscribers active when they reach the end of your sequence.

To do this start at your funnel dashbard and click Edit Articles and Sequencing.

On the next screen, scroll to the end of your sequence.

Under the heading What happens when subscribers finish this sequence? Change the selection from Make subscribers to this list inactive to Keep active for later bulk mailings to this list.

When you make this change, a window will appear with an explanation of the changes this will cause.

Read this carefully, before clicking Make Everyone Ative. 

Please note

The keep alive feature does not override triggers. If you have a trigger that unsubscribes people from your funnel upon completion, they will still be removed from your list. You may want to change that trigger. If you want this change to be effective. If you have a trigger to add a subscriber to another list upon completion, that subscriber will be active in this funnel and the list they were added to by the trigger.

That is how to keep subscribers active in a funnel after they have completed the sequence. If you have any questions, please don't hesitate to let us know. You can find all of our great support resources and how to get in touch with us via email, chat or phone on our Support Page.

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